Frequently Asked Questions

❓ FAQ • Dustin CT

Frequently Asked Questions

Quickly find answers about orders, shipping, parts, repairs, custom projects, and financing.

Yes. Financing is available upon request for selected products and projects. Contact us to discuss the options available for your purchase. Contact Us.
Yes. We ship across Canada, the United States, and worldwide. Shipping times and costs vary by destination. Customs duties and import fees are the customer's responsibility.
We offer parts for vintage and custom Honda mini bikes, including the CT70 and Z50, as well as parts for mini bikes, motocross bikes, and ATVs. OEM, performance, and custom parts may be available.
Visa, MasterCard, and other secure payment methods are accepted at checkout.
Yes. Our team is available to answer technical questions, help with order tracking, and provide after-sales support.
Orders are typically processed within 1–2 business days. Standard shipping usually takes 2–7 business days, while express shipping takes 1–3 business days when available.
Availability is displayed on each product page. Out-of-stock and special-order items are clearly identified. Voir les produits.
Yes. Contact us for a customized quote on bulk orders or partnerships.
Our workshop is located in Saint-Hubert, Quebec, Canada. We serve customers across Canada and internationally. Visits are by appointment only.
Yes. We create custom projects including restorations, modifications, and one-of-a-kind builds. An evaluation is required before confirming the project. Book an Appointment.
Yes, when the service is available and compatible with your vehicle or project. Contact us before purchasing to confirm availability.
Yes, in some cases. Conditions may apply depending on the condition, source, and compatibility of the supplied parts.
Warranty coverage varies by product and manufacturer. Check the product page or contactez-nous pour connaître les conditions applicables.
Pickup may be available by appointment for selected orders. Please wait for our confirmation before visiting.
When available, your tracking number is emailed after your order has shipped. Contactez-nous si vous avez besoin d’aide.
Returns are subject to our Refund Policy et aux conditions propres au produit. Consultez la politique applicable avant de retourner un article.
Products labeled as OEM are genuine original parts or supplied by the manufacturer identified on the product page.
A waiting list may be used when the workshop is fully booked or for specialized projects. Contact us for current availability.
Every restoration is unique. Timelines depend on the condition of the vehicle, required parts, project complexity, and workshop availability. An estimate is provided after evaluation.
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Our team is available to answer your questions or evaluate your project.